PRIVACY POLICY

Effective Date: 06 JAN 2025

At Templa.in, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and services (collectively, the “Services”).

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using the Services.

INFORMATION WE COLLECT:

Information you provide to us

• Account information: When you create an account, we collect your name, email address, phone number, billing and address, and password
• Transaction information: We collect details of transactions you make on the platform, including payment information
• Communication: If you contact us, we may collect and store information from your correspondence

Information we collect automatically

• Usage data: Information about how you use our Services, such as pages visited, time spent, and features accessed.
• Device information: Details about the device you use to access the Services, including IP address, browser type, operating system, and device identifiers.
• Cookies and tracking technologies: We use cookies and similar technologies to collect information about your preferences and activity.

Information from third parties

• Payment processors: We may receive confirmation of payments or refunds from our payment processors.
• Social media: If you link your social media account, we may collect profile information, such as name, email, and public posts, as permitted by the platform’s privacy settings.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  1. To provide services: Facilitate account creation, process transactions, and deliver products or services
  2. To personalize user experience: Tailor content, recommendations, and marketing based on your preferences
  3. To communicate with you: Send transactional emails, updates, or promotional materials
  4. To improve our services: Analyse usage trends, conduct research, and enhance our platform’s functionality
  5. To ensure security: Monitor for fraud, enforce terms of use, and maintain the integrity of the platform

SHARING YOUR INFORMATION

We do not sell your personal information. However, we may share your information in the following ways:

• With sellers and buyers: To facilitate transactions and fulfil orders
• With service providers: Third-party vendors who help us with payment processing, delivery, marketing, analytics, and platform management
• Legal obligations: When required by law or to respond to valid legal requests, such as subpoenas or court orders
• Business transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets

YOUR CHOICES

You have the following rights regarding your information:

  1. Access and correction: Review and update your account details via your account settings
  2. Opt-out of marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link in the email
  3. Cookies: Manage your cookie preferences through your browser settings
  4. Account deletion: Request to delete your account and personal data by contacting us at hello@templa.in

SECURITY OF YOUR INFORMATION

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These include:

• Encryption of sensitive data
• Secure servers and firewalls
• Regular monitoring for security vulnerabilities
Note: No method of transmission over the internet or electronic storage is completely secure

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience and analyse usage. Cookies may include:

• Essential cookies: Necessary for the operation of the platform
• Performance cookies: Track usage and identify areas for improvement
• Marketing cookies: Deliver targeted advertisements

You can disable cookies in your browser settings, but some features of the Services may not function correctly.

CHILDREN’S PRIVACY

Templa.in does not knowingly collect information from or of children. If we become aware of any such data, we will delete it immediately.

INTERNATIONAL DATA TRANSFERS

If you access our website / services from outside India, your data may be transferred to and stored in a country with different privacy laws. By using the services, you consent to such data transfers

RETENTION OF DATA

We retain your personal information only as long as necessary to provide the Services and comply with legal obligations. Afterward, we securely delete or anonymize the data.

CHANGES TO THIS POLICY

Templa.in reserves the right to amend/make changes/update this Privacy Policy at any point in time. Revised / amended policy will be updated directly on the website. Your continued use of the Services constitutes acceptance of the revised policy.

CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: hello@templa.in